Covid-19 | HRT Estate Agents Coronavirus Updates


Latest update following Covid-19: 11 January 2021

Our offices are currently closed to the public

In line with Welsh Government Alert Level 4 restrictions all our offices are now closed to the public, we are working remotely and all our departments remain fully contactable. We are following the official advice from Welsh Government.

Whilst not intended to be an exhaustive list, we have collated some of the FAQs below and hope that the list serves as a useful point of reference for our clients.

Can I move home?

Yes, if you can’t delay the moving date until after alert level 4 restrictions are lifted.

Associated activities, for example, removals processes, property preparation, handover of keys, surveys and valuations can also take place in line with guidance on working in other people’s homes.

For more information, please refer to the official advice on Moving during the coronavirus pandemic from Welsh Government.

Can home viewings take place?

We strongly advise that virtual viewings are used wherever possible, but viewings of properties can take place during alert level 4, however, household mixing must be avoided during viewing. For more information please see our guidance on moving home during coronavirus. High street estate agencies are required to close to the public.

Can a valuation or mortgage survey be done at my property?

People responsible for valuing and surveying, such as estate agents, are not prohibited from entering people’s homes, as long as it is managed in a safe way and both the worker and household members are well and have no symptoms of coronavirus. However, we strongly advise that, wherever possible, such activity is deferred until alert level 4 restrictions are lifted. See guidance on working in other people’s homes for more information.

Can I be evicted from my home while alert level 4 restrictions are in place?

Generally, evictions are not allowed to take place while alert level 4 restrictions are in force. Any evictions that are currently scheduled will be postponed.


We wish everyone a safe and healthy New Year. Our thoughts are very much with those who have been affected and continue to be affected by this virus around the world.



Rental Maintenance

If you have any maintenance issues can you please email and we will endeavour to deal with the problems as soon as possible

Please understand during this difficult time there may be delays in dealing with the issues.

We thank you for your understanding during this time.


Contact Details


Andrew Thomas – 07977 421 866

Philip Thomas – 07967 716 030

James Mordecai – 07912 481 408

Robert Calcaterra – 07977 408 0648

Gavin Rees – 07834 621 157

Matthew Wright – 07894 523 488


Residential sales:

Cowbridge Residential Sales – 01446 772911 /

Bridgend Residential Sales – 01656 660036 /

Neath Residential Sales – 01639 639541 /



Cowbridge Rental – 01446 776374 / 07725 041 306 /

Bridgend Rental – Ian Bryant 07966 530 569 /

Neath Rental – Lewis Hoyles 07872 871 639 /


Agricultural – 01446 776379 /

Andrew Thomas – 07977 421 866 /

Philip Thomas – 07967 716 030 /

Daniel Jones – 07889 225 212 nbsp; /

Alison Ginn – 07971 493 441 /

Matthew Jarrold – 07970 260 361 /



James Mordecai – 07912 481 408 /



Professional Valuations – 02922 671555 /

Matthew Wright – 07894 523 488 /


Accounts Department:

Sharon Potts – 07814 410 860 /



Anna Cheney – 07725 041 308 /


Keep up to date with the latest government advice

Please be sure to keep yourself and loved ones safe by keeping to the government advise on isolation..

We want to help you to keep the vulnerable safe.

See the latest from the government

See the latest from NHS Wales


Thank you

We would like to thank you for your continued support during this difficult time and your understanding as we try to work around the new government led rules.

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